Backcountry Reviews

Based on 3 customer reviews from our shopper community, Backcountry's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

5.0

3 Reviews

Overall Rating

5 Stars

3

4 Stars

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3 Stars

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2 Stars

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1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (3)
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JohnnyKennedy
December 29, 2020
"Hats off to Theodore Major who made the…"
Hats off to Theodore Major who made the returns and re order process so helpful and easy.
this does not happen by accident! Great Job
Bo McBee
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angryswan446
December 03, 2020
"I had such an amazing experience with…"
I had such an amazing experience with customer service with backcountry. Despite the holidays, COVID, I was never on hold, they were quick to answer, kind, and came up with a solution right away. I felt like it was genuine customer service and not automated which I always get frustrated with.
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blackswan883
July 23, 2020
"Super fast shipping!"
I ordered a Saris Bones 2-bike hitch rack on the evening of July 20,2020, and it arrived before lunch on July 22,2020! I had seen negative reviews about shipping so I called the company. They were extremely helpful and made sure the item was in stock and stayed on the line until my order went through. They went above and beyond. Thank you so much! Bike rack is perfect!
Questions & Answers
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I am inquiring about order number 74849 i ordered december 14th and stil did not recive it thanks for your help

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Hi i am thinking about ordering a patagonia jacket for my husband from your website and i'm would like to know if it's real and authentic patagonia

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I have not received my oder its been 3 weeks order number 74849 thanks

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If you pay for the product will you get that product or is it a scam

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What happens if it does not fit of is poor quality?

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